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Topic: Can't log into existing account...

Is it possible to restore a user account if I have the account's PvPGN character var save files and the user has their realm save files in their Diablo II saves directory?

Somehow this user account can be logged into, but the characters are not showing. The character save files exist in the correct Diablo II directory, however the characters do not show in the character list in game. It appears empty...

This user was suddenly unable to log into their account because the server wouldn't recognize their password. So I changed the password by administrative control. They can now log into their account, but their characters are missing... the character save files exist, but the server wont find them for some reason. Any ideas?

Joe

2 (edited by Feofilaktt 03.02.2019 18:14)

Re: Can't log into existing account...

Joe Schmoe wrote:

Is it possible to restore a user account if I have the account's PvPGN character var save files and the user has their realm save files in their Diablo II saves directory?

Somehow this user account can be logged into, but the characters are not showing. The character save files exist in the correct Diablo II directory, however the characters do not show in the character list in game. It appears empty...

This user was suddenly unable to log into their account because the server wouldn't recognize their password. So I changed the password by administrative control. They can now log into their account, but their characters are missing... the character save files exist, but the server wont find them for some reason. Any ideas?

Joe

Have you checked the "charinfo" files?

What makes the character appear in the selection is the archives "charinfo".

The scheme is more or less this:

User Game -> wolf
Character Game -> wolf_2

Folder "users" -> pvpgn\users\wolf
Folder "charinfo" ->  pvpgn\charinfo\wolf\wolf_2
Folder "charsave" ->  pvpgn\charsave\wolf_2

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Re: Can't log into existing account...

In addition to Feofilaktt, PvPGN should automatically backup files, it may be worth checking those out and see what the go is.


If the character files are there, what size are the files?

Admin of Slash Diablo & Diablo2.org (coming soon).

Also check out Slash's Character Armory!

4

Re: Can't log into existing account...

Yep, that was the answer...
Thanks for pointing out those other char save directories, Feofilaktt. The user was trying to login using an old account. The old account name and the new account name were so close that the user was getting confused. Looking in those directories cleared it up for me. Thank you. I get the feeling I'll be running into this issue again once in a while. It's good to know. Thanks for the info guys.

Joe

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forums.pvpgn.pro → [EN] Diablo → Can't log into existing account...